What People Are Saying…
Testimonial from Nancy N.
Stefano is amazing. Anyone would be so lucky to work with him. He knew how to target where we would be successful. He steered us to a home and helped guide us to jumping in when we weren’t sure. His expertise of the neighborhoods was critical in the process and he was distinctly thorough in educating us with the offer/counter-offer process. He suggested two mortgage brokers and the one we selected were great partners in this challenging process. With Stefano’s guidance we were able to zero in on the home we truly wanted, and even in this seller’s market, he helped us make the right offer to get us to a counter-offer and advised us regarding the counter so that we had success on the first house we tried for. We attribute our success in the challenging SF market to Stefano’s expertise.
Testimonial from Wendy S.
This was the second time that Stefano helped me purchase a property, and I will only work with him in the future. Even though I knew how great he was from my previous experience, Stefano went above and beyond my and my partner’s expectations. He was incredibly supportive and helpful throughout what turned out to be a frustrating purchasing process due to out-of-the-country sellers. The sellers left a ton of stuff in the house, and Stefano drove over with his personal car on our move-in day to take it away. He also hand-delivered documents to us late one evening when the closing date changed because he knew we didn’t have access to a printer. Even more amazing was that he got us access to the house a day early so we could still move as planned when our closing date kept being delayed by the sellers. Stefano is simply amazing.
Testimonial from Eric B.
How to adequately praise the real estate savvy Stefano Dezerega? Well, he certainly brings a plethora of negotiating tools to the table! His energy: vivacious. His knowledge: vast. His intuition: that of a woman’s. Smarm? NOT EVEN…. Aggressive? Bulldog throw-down as needed. Tightrope Walker: impressively balances his clinical cool with a level headed calculating mind. Not to be too melodramatic, but for my wife and I, he will always be: faster than a speeding bullet, more powerful than…. You get the picture. Can’t recommend him highly enough. He cut to the chase, knew exactly how to guide us through all the red tape, clearly understood us as individuals and was very insightful regarding our dynamic as a couple. He clearly understood our cash-based bottom line, crystal-balled the seller’s needs and led us to exactly the right dollar amount that in the end afforded us the dream home of a lifetime.
Testimonial from Greg & Emily
The TIC real estate process in San Francisco can be intimidating to first-time home buyers. My husband & I had very little knowledge of the intricacies involved, until –meeting Stefano DeZerega. Greg and Emily, write this testimonial to memorialize in writing the outstanding service provided to us by Stefano DeZerega of Zephyr Realty in San Francisco, California.
Shortly after meeting Stefano at an Open House he took the time to sit down with us and really listen to (and remember) our criteria. Stefano was extremely responsive right from the beginning, was very accommodating throughout the process, and he learned very quickly how to anticipate our needs. He gave great suggestions, and also listened intently and incorporated feedback accordingly. Stefano didn’t apply a one-size fit all approach to our relationship but took our own personal needs into consideration.
Stefano has an intimate knowledge of the different neighborhoods in SF and its properties, as well as local restaurants and areas of interest. When it came time to make an offer, Stefano quickly provided us with comparable sales in the neighborhood and up-to-date market conditions which enabled us to make our best-informed decision. Stefano is also extremely knowledgeable about TIC partnerships and patiently walked us through the specifics and the offer process, in terms we could understand. Stefano never pressured us at any point and was often at our house until late night while we were making our decisions. Moreover, we were always confident that Stefano was representing us truthfully and keeping our information confidential from competing interests.
Stefano is results oriented and always took our requests and interests into consideration. When we needed an 8 pm private showing, he made it happen. If we needed a 7 am, he made it happen. When we needed a Saturday appointment for our dad’s to see the place, Stefano not only arranged for it, he sat down with us afterward for at least an hour to describe the “foreign” TIC process to them. Both dads’, who are seasoned in the real estate process remarked, afterward, said that we were lucky to be working with someone as knowledgeable as Stefano. If we had a question or concern, we knew that if we called or emailed Stefano, we would get him live in a matter of moments. Stefano also always maintained a sense of humor even under trying circumstances.
Greg and I were a bit sad when all was signed because it meant we weren’t going to be having regular contact with Stefano. Luckily he called a week or so later just to say hi and to see how the move was going, which a testament in itself to his follow is through and customer focus.
We love running into Stefano and his family in Noe Valley, he is an asset to the neighborhood and to the Zephyr agency. We highly recommend, and have already recommended Stefano to our friends. The next time we’re in the real estate market, we won’t trust anyone else but Stefano DeZerega.
Testimonial from John P.
My wife and I were looking to become first-time homeowners in a very tough San Francisco market and we were referred to Stefano by a good friend who’d just recently worked with him to buy her own first home.
At first, we were overwhelmed with the level of competition but Stefano’s positive attitude, intricate knowledge of our neighborhoods of interest and real estate technicalities, and friendly, personable nature kept us motivated to find what we were looking for.. there just seemed to be nothing he hadn’t seen before.
When we did find the place we really wanted, he helped us through the offer and purchase process with finesse, walking us through items we needed an additional explanation for, while saving us from overly excessive detail.
Now with the purchase behind us, we really can’t imagine having a better experience than we did with Stefano and would recommend him to any friend or acquaintance. He made our first home purchase memorable for all the right reasons.
Testimonial from Richard & David
As first-time buyers, we were eager to learn about the home buying process but were slightly intimidated by realtor horror stories and hard sales pitches. Working with Stefano was a pleasure from our first introduction to closing escrow. He was always friendly, enthusiastic and energetic while maintaining a high degree of professionalism and patience.
Stefano was very responsive to our questions and concerns and made us feel comfortable and secure in our agent representation. If there were any issues which required additional attention, he was quick to utilize any tools at his disposal including the internet, industry websites and the Zephyr network of peers.
His life experiences as a new father, teacher and volunteer advocate compel him to place clients in properties that are not only prudent investments but happy homes. His service and guidance led us to a great residence in one of the most desirable neighborhoods in SF!
Testimonial from Suzanna K.
If it wasn’t for Stefano, we would have been overwhelmed with the purchase of our first home. With his expert guidance, we not only got the house of our dreams, but we actually enjoyed the process. With multiple bids on the property and a 3-week turnaround for escrow, it could have easily been extremely stressful on us as a couple. Instead, it was smooth sailing and fun. He was always available and extremely patient with us as we navigated the paperwork and inspection process. He’s organized, smart, warm, and somehow relaxed. We would definitely work with him again! – Suzanna K.
Testimonial from Hema K.
I have only the highest praise and recommendation for Stefano from Zephyr Realty. In our recent purchase of our new home, we never felt rushed or pressed to go in any direction on any of the homes we viewed. Stefano listened to all our thoughts and opinions and made sure homes we looked at always met their mark. He made us feel as though his schedule was completely open for us, accommodating our hectic lifestyle and awkward hours. His vast knowledge of market analysis, contractors, financial options, legal issues, etc. showcases that he is one of the best in the industry.
Testimonial from Caroline G.
I really can’t say enough about how competent, smart, personable and all-around excellent Stefano is. Stefano shepherded us through a very complicated TIC purchase in January 2013, and we couldn’t be happier with the results.
The deal was difficult from the beginning–we were buying the home with a friend, which made interpersonal things tricky, our financing was challenging, and the sellers fought us every step of the way. Stefano was 100% right about how to approach each new challenge, and his instincts about when to push the seller for a better deal or when to back down were spot on. He took the time to assess what we all wanted in a home purchase and helped us clarify what we were willing to compromise on and what things were non-negotiable. He talked to us at length about the hundreds of pages of confusing disclosures, and patiently answered all of our questions. He also talked us down from the ledge multiple times during the process, when we were sure it wouldn’t work out or an issue couldn’t be managed. In addition, a lot of our negotiations happened very close to the holidays and, while I’m sure Stefano had his own family to attend to, he never once made us feel like we were putting him out as we scheduled yet another inspection or called him late at night to rehash the same questions.
I know many people do not understand why it’s so important to have a realtor manage their home purchase or sale, but we were reminded of just how crucial it is dozens of times during the process of working with Stefano. I totally recommend Stefano without reservations to anyone trying to negotiate the tricky housing market in the Bay Area.–Caroline G.
Testimonial from L. Scott
Here’s what to look for in a real estate agent:
1) someone you like, because you may end up spending a lot of time together,
2) someone you trust, because a) this is a really big decision and b) you end up sharing a lot of personal financial information with your agent,
3) someone who gets you, and
4) someone who is well-connected in your real estate market.
For me, Stefano was the right choice. He is responsive, flexible and really cute with my kid. My situation was complicated, and, some of it, a new challenge for Stefano (but not anymore!) — he totally handled it like the star he is.
He is very knowledgeable about San Francisco, and if there’s anything he doesn’t know, he has a great team he can resource for guidance and information.
Stefano is a high-quality individual, and I highly recommend him.
Testimonial from Matt & Brooke
Six months ago we had no idea what to expect from the San Francisco real estate market or from a real estate agent, and now we sit in our new condo extremely satisfied with everything that Stefano DeZerega has done to help us through the process of buying our first home. We highly recommend Stefano to anyone looking for a great agent to guide them through the various elements of finding a home with patience, in-depth knowledge of the market, and efficiency. We will certainly be calling on Stefano’s services again in the future, and will recommend him far and wide in the meantime!
Stefano made home-buying a calm, organized and enjoyable endeavor. He took as much time as we needed to help us understand TICs, condos, different financing options, and other complexities of home-buying for those new to the process. He also made listening and understanding exactly what we really wanted (despite us not knowing ourselves at times) a priority. And when the right property came along, he helped us get a great deal on the place of our dreams.
Of all of the things that we enjoyed about working with Stefano, we were most happy that he clearly only ever had our best interests in mind, and he thoroughly understood our wish-list along with our must-haves. The result was that we not only had much-needed help finding properties, arranging showings, and writing offers, but we also had someone we trust to help us think through the difficult decisions and guide us to our end goal.
Thank you so much, Stefano! — Brooke & Matt
Testimonial from Mark & Karen
Stefano was both knowledgeable about SF real estate and willing to utilize the resources of his Zephyr office to guide us through a difficult short sale. Thanks to Stefano we have a great building in SF and a place to call home in the city.
Testimonial from Andrew
I was extremely satisfied with Stefano acting as our Realtor.
Stefano is personable, caring, and a man of integrity. I trust Stefano and that he has my unique goals in mind and I trust his business judgment.
After my partner and I had seen numerous houses together and had all sorts of frustrating arguments, Stefano stepped in and saved the day by articulating that we were not entirely on the same page with our needs and desires as to what the property we were willing to buy together had to offer. So he sat with us while we listed the “must haves” and “would likes”, and we came up with a short but comprehensive list of requirements.
With that list in hand, we re-started our home search and wasted less time on homes that would never meet our needs. Our search became so much more efficient and fun. He drove us around and we walked through dozens of homes during several afternoons.
Then we found the house that met all our needs at a price we were willing to offer. And then Stefano went to work with his superlative negotiating skills. The decision about the exact price to offer and other terms was the highlight of our buying experience. With great finesse, he identified the extra terms that would seal the deal even though we were facing competing offers.
We have been living here for almost two years and we continue to feel we made the right decision.
Thank you, Stefano, for helping us find our home.
Testimonial from Cynthia B.
Looking for a home in my view is a personal journey, an expression of self. It’s confronting how I would like to live, and, at the same time, what I can afford.
Stefano will patiently let you go on your personal journey and struggle through confronting reality, and he has a wonderful acceptance of the entire process – the disappointments, the acceptance of reality, the reward embodied in making a sound decision. That’s because Stefano understands being human. He has ample emotional intelligence and genuinely enjoys working with people. And he’s extremely honest about the pros and cons of each possibility and very generous with his time.
With Stefano, it isn’t just about closing the deal although he’s excellent at negotiating price and other terms. He’s extremely well informed about the real estate market and the finer touches of offering something that works for the selling party.
This particular real estate search was more challenging because I was looking for a home with a partner, and we both had strong feelings about what we were willing and able to buy.
The technique Stefano arrived at with us was clearly defining upfront what we both wanted. We used index cards, and we each wrote down what we could not live without. This technique worked brilliantly. Thanks to Stefano, we purchased a property in San Carlos two years ago that has met all our expectations. We are amazed when we return from vacations where we’re living. We have a gorgeous view and lots of land. The layout works well for entertaining. He did a superb job for us.
Testimonial from Andy & Lyda
Sitting in our beautiful new house and writing this testimonial, we can hardly believe the events of the past few months and how we wound up here. And Stefano was such an important part of the process.
We had been casually looking at houses over the past year, figuring out what would work for our family. We knew Stefano casually (as our neighbor) but had not worked with him or any other realtor yet. In November we decided to get serious about the process, and we decided to work with Stefano. We were ready to start looking for real, but imagined it would be a year or so until we found something just right. Stefano spent time with us, looking at a wide variety of houses and really helping us and him to get a better idea of what we could afford and what would be a good fit for us. But we all knew that the market would be slow in December and January and we didn’t expect much to happen.
Then, in December, Stefano called with the interesting news – he had found a house that would be just right for our family. It wasn’t going to begin showing until January, but because it was through his agency, it was possible for us to look at it right away. Lyda walked into the house and immediately knew, this was a home our family could really live in and grow in.
With Stefano’s help, we put together an offer and submitted it. Stefano was there for every step of the transaction – offer, counter offers, decisions, inspections, and signings. It was an amazing and wonderful experience. Not only was he professional and helpful, but as a father, he provided extra help. He was able to spend time with our son while we looked at houses, and he came over in the evenings after our son went to sleep to do all of the paperwork with us. And it worked! They accepted our offer, and we moved into the house in late January. It seemed like it was over before it had even started.
We were also touched how Stefano’s commitment to community and giving back. He earmarks a portion of his commission, plus a match by Zephyr, for the charitable contribution of our choice. We eagerly recommend Stefano as a knowledgeable, supportive and wonderful agent.
Lyda, Andy, and Roman
Testimonial from Peter & Carolyn
Stefano is an exceptional agent who embraced every aspect involving the sale of our home: a complete market analysis at the outset; staying on top of sales in the area throughout the period before and during our home listing; providing sound advice and expertise with the piles of paperwork that accompany a home sale; and most importantly, making himself completely available during the entire process. The results of our sale with Stefano far exceeded our expectations.
Stefano exudes confidence and knowledge when it comes to the real estate market, but one of his strongest assets is his ability to communicate effectively and relate personally to his clients and colleagues. He approaches every conversation with care, respect, and positivity. To boot, Stefano has put in place a program where he donates a portion of his commission to the non-profit recipient of his client’s choice.
Stefano is a breath of fresh air in the often crowded and stuffy room that can sometimes be the real estate market.
Testimonial from Matt, Nicole, and Dylan of San Fransico
Matt, Dylan, and I would like to thank you for helping us find our beautiful new home. We can’t tell you how much we appreciated everything you did for us. As first time home buyers, you calmed our nerves by always making yourself available to us. You answered any and all of our questions time and time again and it really helped us better understand the whole house hunting process.
At the beginning, you took the time to find out what we were looking for, what we wanted, our likes, dislikes, and what our deal breakers were. By spending that time with us up front, you really understood what we wanted. You always had a clear and concise list which made it so much easier for us to find the right place.
One of our biggest challenges during the house hunting process was to remain motivated and focused. We don’t think we could have done that without you. During the times we got frustrated and disillusioned, you kept us motivated. You understood that this was something we really wanted and told us that with a little time and patience we would find a place to call home. We have found that home and we owe it all to you.
Stefano, how can we thank you? Our son, Dylan, has felt at home ever since we moved in. To see him this happy means the world to us.
Thank you for all of your help and guidance. You made it possible for us to be home owners in San Francisco!!
Testimonial from Jason & Alison
“As newcomers to San Francisco, we really appreciated Stefano’s knowledge of the city and the intricacies of the local real estate market. He was an absolute pleasure to work with and we came to really depend upon his excellent judgment and business savvy. From start to finish Stefano was always available, providing critical guidance and support. He’s a great person who we’re happy to now count as a neighbor and friend. We couldn’t be happier about our experience and would recommend Stefano without reservation.”- Jason & Alison Skalet
Testimonial from Jessica H.
As a first-time home buyer in SF, I highly recommend Stefano as a real estate agent. As everyone says, buying a property is usually one of the biggest decisions you will ever make, and certainly a big financial move. Stefano is a great teacher; patient, level-headed, kind and open. He took the time to teach us all the details of the SF market so we could make a good decision. He got to know us personally and went to many open houses with us in order to understand exactly what we were looking for. All along the way, he was sensitive to our pace, not rushing us, yet available when we were ready to make a move. He met with us at all hours and on any day of the week. When we needed to take a break for a few months, he was extremely considerate and asked us how much contact from him would be useful for us. He’s a great listener and knows how to be supportive and understanding when the anxieties about such a decision arise. In the end, Stefano was very clever about getting our bid in, and we got the first place we wanted: a beautiful condo in a hot area of the Mission. All the contractors that Stefano recommended have been reliable. He has a great network of service providers that made moving in so much less stressful.